Managing critical infrastructures and technologies…
We understand that your IT enterprise is a blend of systems, infrastructure and business processes that allow your organization to function efficiently and to meet your overall objectives. We have the experience in designing, implementing and managing, many of the world’s largest data centers. OAOT will work with your existing IT portfolio to provide a tailored solution, whether it is in-house or outsourced.
We can provide everything from 24/7 onsite support to remote server operations and field services that require just an hour or two a day. Our experience in large-scale data centers gives us an edge with world-class service models that are adaptable to any customer and flexible enough to expand and contract to match computing and resource demands. This approach ensures that you receive the maximum return on your investment, regardless of the size of your business.
Our Data Center & Infrastructure Management Solutions include:
- End User Computing and Help Desk Support
- IT Asset Management Services (ITAMS)
- Virtualization and Consolidation (VmWare and EMC)
- Remote Site Support (RSS)
We provide support for a variety of mid range and mainframe console operations, including class I and II systems that include managing processing tasks, maintaining operating procedures, performing IPLs and IMLs, and completing standard systems operations and maintenance. We understand that the key to working with these critical legacy systems is in understanding not only the technical operations, but also the importance of the business processes and impact of these systems to critical functions within the organization.
Our Data Center Operations services can be delivered in a variety of ways, to include on-site in your facilities or from our Regional Delivery Centers (RDCs), depending on your business requirements. Our experience ranges from large mainframe environments to Blade Server Class solutions, resulting in improved systems operations, higher quality systems documentation, and cost savings for our customers. We support a wide range of customers from both the public and a private sector, including the world’s leading outsourcing organizations. Comtex technicians have provided systems operations for many datacenters across the city of Indianapolis since 2005.